01954 714000

HOW TO ORDER

TO LOCATE A PRODUCT

  • Click on one of the main department icons
  • A new list will appear showing the related product categories in that group
  • Select a category from the list A list of all the products in that category will be shown in the main window of the screen
  • Browse through the list of products
  • By clicking on the product code you will be shown more information about that product
  • AlternativEly you can click on the search button to search for a specific product by name


ORDERING A PRODUCT

  • From the list of products find the one you want to order
  • At this point you can add the product to your basket by clicking on the "Buy" button or you can see more information by clicking on the product code.
  • You can again place an order for that product by clicking on the "Buy" button
  • You will be shown your shopping basket where you can change the quantity or delete an item from the basket
  • To change the quantity, enter the quantity you require in the quantity box and click on the "Recalculate" button
  • Continue shopping or pay now


CHECKING YOUR BASKET

  • Click on the "Basket" button on the Navigation Bar at the top
  • A new screen with Shopping Basket will appear
  • Check the amount and the item on the form
  • If everything is correct you can either Shop some More or Pay Now
  • If you wish to delete an item from your shopping basket, set the quantity of that item to zero and click on the "Recalculate" button
  • If you wish to change the quantity of an ordered item, change the number shown in the Quantity box and then click on the "Recalculate" button


PAYING FOR YOUR ORDER

  • When you click on the "Pay Now" button, you will be presented with Step 1
  • If you are an Existing Customer, simply enter your Login Name and Password and click on the "Enter" button to move on to Step 2
  • If you are a New Customer, enter your details and click on the "Next" button You will be informed of your login name and asked to provide a password
  • Click on the "Enter" button to move on to Step 2

Step 2

  • Check the Delivery Address information and select Delivery and Payment Methods from the available options and click on the "Next" button

Step 3

  • If you are paying by Credit Card, fill in the Credit Card details and click on the "Next" button

Step 4

  • Check your invoice to ensure that it is correct and then press the "Place Order" button
  • You will now see your order number on the screen
  • Please take note of it and write it down somewhere safe

Our friendly Sales Team are on hand to help you - call 01954 714000